27 November 2014
We have been serving our customers for many years and have prided ourselves on the professionalism and skill of our engineers and the dedicated support we offer throughout the buying, installation and post-installation process. Our customers always come first. We know that our home water purifiers will have a hugely positive impact on your household and day to day living but we like to go that extra mile to ensure that you get the full benefits of excellent customer service as well as technical expertise throughout.
When it comes to purchasing something as significant to your family’s health and well-being as a whole house purification system, you want to be sure that you are dealing with a reputable company. We have always put our customers first and received many positive reviews but we understand that people want more. We looked at the various options out there to have our purification systems and our services externally and independently appraised so that you could invest with confidence.
We opted for Which? and their Trusted Trader scheme because Which? has always been a benchmark of excellence when it comes to protecting consumer rights and providing no-nonsense analysis of all products and services. With over 50 year’s experience in the independent testing of products and a dedication to serving the interests of consumers we knew they were the best option. The Which? website summarises their mission thus: “our advice helps you make informed decisions and our services and products put your needs first to bring you better value.”
A Which? Trusted Trader is an endorsement we are therefore very proud to have received. It is an accolade that was only awarded after a rigorous assessment process that examined everything from our business procedure to customer satisfaction.
In order to be endorsed as a trusted and reputable Trader we were subject to the following:
• A thorough examination of our business procedure
• A credit check
• Our customer reference were checked
• We were also visited by a Which? Trusted Traders Assessor to make sure everything was in order
We feel that the Which? endorsement should provide you with peace of mind so that you don’t miss out on the fantastic purification products we offer and the numerous benefits they provide for your health, in terms of taste and the financial savings.
On our Trusted Trader profile you can also see reviews from customers that use Which? as a trusted source of information and have taken the time to share their experience with Aquatec the pure water people.
If you would like any more information on the products we offer or want to discuss any aspect of the installation then please call today on 01179 109988.