We are very proud to announce that we have been awarded Which? Trader of the Month for August 2021! 
 
This is a fantastic and well-deserved achievement for us – we have always been committed to providing the best standard of service to our customers and we are absolutely delighted for our efforts to be recognised by this award. 

Becoming Which? Trusted Traders 

As soon as the Which? Trusted Traders programme came into existence, we realised the importance and value of it. When making big decisions and important investments into your home, you need to know that you’re going with someone you can trust. 
 
We knew our systems and our standard of service were always outstanding, as did our customers who have never been shy to share their amazing, positive feedback for us – but we understood the importance of also getting the seal of approval to go with it. 
 
So, back in 2014, we went through the process to become a Which? Trusted Trader. The process of joining the programme is certainly not easy, quite the opposite in fact – but this is a good thing, of course, as it means that anybody who is part of it deserves to be! 
 
Since then we haven’t looked back and have had (at the time of writing) 1,054 reviews on our W?TT profile. 

The Pure Water people - Trader of the Month, August 2021 

This isn’t all – it takes something extra to stand out amongst all of the companies in consideration for Which? Trusted Trader of the Month. 
 
We helped customers who were especially affected by the pandemic and the lockdowns that it brought. We ran errands, helped with odd jobs and even called to check in and see how they were doing – these little things really do go a long way. This, alongside the 1 million minutes campaign inspired us to do more, so we teamed up with Reengage and helped them with their call companion programme (for the details, have a look at our blog “Doing Something Good During Lockdown” if you haven’t seen it already!). 
 
To have all of this recognised by winning this award...well, so say it’s an amazing feeling would be an understatement! 

Thank you all! 

Most importantly, we would like to thank our customers. Without all of you, your support, feedback and reviews, this wouldn’t have been possible. 
 
Thank you all so very much, from everyone at The Pure Water People. 
 
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