Enjoy Pure, Safe & Delicious Water in Every Tap PREMIUM WATER SOFTENING WITH THE LATEST TECHNOLOGY
Protect your home, health and appliances with a comprehensive package from Pure Water People - the UK’s trusted water filtration experts.
As fully independent water experts, we’re not tied to any manufacturer, which means we only recommend what’s truly best for you. After years of researching, installing, servicing, and maintaining every type of water purification system on the market, we’ve selected the very best for performance, reliability, and value.
Why Choose a Package?
Whole-House Protection
Filters water at the point of entry – every tap in your home delivers clean, filtered water.
Removes Harmful Contaminants
Reduces chlorine, sediment, heavy metals, and other common pollutants.
Improves Taste and Smell
Say goodbye to chemical odours and enjoy better-tasting water for drinking and cooking.
Prolongs Appliance Life
Softer, filtered water helps prevent limescale buildup in kettles, boilers, washing machines, and more.
Eco-Friendly & Cost-Effective
Reduce bottled water waste and save on energy and maintenance costs.
What's Included in Our Packages?
Multi-Stage Whole House Filter System
The best Water Softeners on the market
Free Professional Installation
Comprehensive Water Test & Consultation
10-Year Warranty on all major components
Ongoing Customer Support from our UK-based team
Get a Free Expert Home Water Survey
Fill in the form below and one of our water purification experts will get back to you today. (*required fields)
What Next?
Speak to us about the options available to you
Arrange a FREE no obligation home survey by one of our highly experienced water experts
Choose the best solution for your home
Your New Water System Could Be Flowing in Just One Week!
Why Trust Us?
When it comes to protecting your home and your health, you need more than just a water softener, you need a team you can rely on.
At Pure Water People, we’ve built our reputation on delivering exceptional quality, unrivalled service, and total peace of mind.
Our systems are engineered for performance, installed by highly trained professionals, and backed by a up to 20 year warranty because you deserve water treatment that lasts.
But don’t just take our word for it. See what our customers have to say below.
Watch these testimonials from our happy customers
My daughter’s eczema cleared up, my hair feels amazing, and my skin has never been softer – all thanks to our water softener.
Our water tastes fresh, there’s no limescale, and even our cooking feels cleaner – I’m amazed it’s not in every home.
Our most important asset is trust,
so we worked hard to become a Which? Trusted Traders
This status is only awarded to the most reliable companies in the UK.
It means all of our processes, systems, reviews and levels of service have gone under extreme scrutiny to ensure we are a trusted company.
All reviews are checked and verified for confidence and peace of mind.
How does it work?
What is included in a package?
Our packages are built around the industry leading non-electric and electric softeners.
With extra precision hardness technology for even greater efficiency
Fits neatly in the kitchen cupboards
Non-electric operation for greater reliability
Economical and low salt consumption
Minimum 10 year parts warranty
Also included in our packages are:
Chemical Removal Filter (CRF)
Premium Drinking Water System
One of our expert technicians will visit your home first to carry out a brief survey and explain the benefits of our systems and packages. We include full installation in your home, normally inside a kitchen cupboard.
Whole House Water Treatment Packages
Deciding which water softener or treatment system is best for your home and family can be very difficult. There is so much information on the internet and so many different systems available it really can be hard to see the wood for the trees. That is why we have done the hard work for you.
As water experts, we have selected the best systems in their categories to suit your needs.
SILVER Package 10-year Warranty
SILVER
Premier Compact 4.5L Water Softener
Premier Ultra-Filter Drinking System
Chemical Removal Filter (CRF)
30% More Efficient
Use of salt compared to standard softeners
Package Price - Indoor Installation
£95 Deposit + from only £36.23 per/mth
or £2,695
Saving You £195!
GOLD Package 10-year Warranty
GOLD
IQ SOFT 9L Connected Water Softener
Everpure PBS-400 Drinking Filter
Chemical Removal Filter (CRF)
40% More Efficient
Use of salt compared to standard softeners
Package Price - Indoor Installation
£95 Deposit + from only £43.20 per/mth
or £3,195
Saving You £395!
PLATINUM Package 10-year Warranty
PLATINUM
FOLEO 15L Connected Water Softener
K5 Pure+ Drinking System
Chemical Removal Filter (CRF)
50% More Efficient
Use of salt compared to standard softeners
Package Price - Indoor or Outdoor Installation
£95 Deposit + from only £51.56 per/mth
or £3,795
Saving You £1,344!
Whichever package is right for you, we provide a COMPLETE SERVICE. Your chosen system will be installed by one of our in-house expert water engineers, ensuring your system is installed to the highest possible standard, your optimum water pressure and flow-rates will be maintained.
Frequently Asked Questions
Expert Technician Visit: An expert technician will visit your home to conduct the survey.
Water Testing: They will perform water testing to properly understand its content and quality, which helps in calibrating the machine to your needs.
Installation Assessment: The technician will identify suitable installation locations, typically under the kitchen sink, but also exploring options like outside or other parts of the house if space is limited. Access to your stopcock (usually under the kitchen sink) is requested to facilitate this assessment.
System Demonstration: A portable version of a system will be brought for sampling and tasting, allowing you to feel and experience the treated water firsthand before making any decisions.
Duration: The survey typically lasts about an hour to an hour and a half.
Attendees: It is ideal for all adult homeowners to be present to ask questions and understand the options, as everyone will be using the water.
Flexible Booking: Appointments are available across mornings, afternoons, and evenings, including Saturdays and even bank holidays, to accommodate varying schedules.
Confirmation: You will receive a confirmation email with appointment details and a courtesy call the day before to confirm.
No Obligation: There is no commitment or obligation to purchase any system after the survey.
Estimated Monthly Cost for Salt: An adult water user is estimated to cost £4 per person per month for salt.
Family Cost Estimate: For a family, even with growing children, the cost would be less than £15 a month to run.
Frequency of Top-Up: The system typically needs to be topped up with salt every four to five weeks.
Whole-House Treatment:
A water softener is plumbed into the mains at the point of entry, ensuring "Whole-House Protection" by treating every single drop of water that flows through your home.
This initial stage is designed to eliminate hardness and limescale, protecting all appliances, including boilers and central heating, and helping them run more efficiently, which can lead to energy savings.
The whole-house system also removes chlorine and heavy metals, improving the overall quality of water for bathing and general household use.
Premium Drinking Water Treatment:
For drinking water, an additional filter is installed as part of the "Premium Drinking Water System". This takes the purification a "step further".
This dedicated filter ensures that no sodium is present in your drinking water.
It also actively removes additional contaminants like hormones, pharmaceuticals, and microplastics.
After filtration, the drinking water is remineralised with beneficial elements such as electrolytes and potassium.
This higher level of purification is applied specifically to drinking water, as treating the entire house to this standard would be inefficient and costly.
Installation Timeframe from Booking: While your new system could be flowing in just one week, the typical aim for installation from booking is within two weeks, though it can sometimes take up to a month, depending on popularity.
Actual Installation Duration: The physical installation itself usually takes a few hours for just a water softener. For a whole system (including a softener, drinking water purifier, and whole-house filter), it can take up to six hours.
Pre-Installation Survey: Before installation, a free, no-obligation home survey is conducted by an expert technician. This includes water testing to understand quality, identification of suitable installation locations (typically under the kitchen sink, but also exploring options like outside or other parts of the house if space is limited), and a demonstration with a portable system for sampling and tasting. Access to your stopcock is requested during the survey for assessment.
Flexibility for Limited Space: If under-sink space is limited or insufficient, alternative solutions are available. The system can potentially be fitted outside or in a different part of the house. Pure Water People's in-house engineering team will go the "extra mile" to find a convenient and suitable location, ensuring that even if the primary location isn't feasible, a solution will be identified. This assessment is part of the free home survey.
No Worries if Space is Limited: The survey aims to measure up and confirm fitting options, ensuring that customers are not "wasting money" if installation isn't straightforward. The engineering team will ensure proper setup, including all the right bypasses, and maintain optimum water pressure and flow-rates.
Professional Installation: All packages include free professional installation. The engineers ensure the system is installed to the highest possible standard, including putting in all the right bypasses and maintaining optimum water pressure and flow-rates. The team ensures the system is fitted as conveniently as possible.
Hard Water Tap Requirement: Typically, one tap must be left as hard water, which is usually an outside tap, as treated water is generally not suitable for plants and grass.
Protection Against Limescale and Hardness: The primary benefit of a water softener, which is plumbed into the mains for "Whole-House Protection", is to eliminate hardness and limescale from every drop of water flowing through your home. This directly addresses common issues like those experienced by customers who've had problems with dishwashers, kettles, and coffee machines due to hard water.
Extended Appliance Life: Softer, filtered water helps prevent limescale buildup in appliances such as kettles, boilers, washing machines, and other items, thereby prolonging their life. This protection extends to major systems like boilers, central heating, and other water systems, safeguarding against damage caused by hard water.
Improved Energy Efficiency and Savings: By preventing and slowly removing any pre-existing limescale buildup, water softeners allow appliances like boilers and central heating to run more efficiently. This increased efficiency can lead to energy savings and reduce maintenance costs, presenting a "money saver in the long run". The removal of limescale ensures that appliances are not only protected but also operate optimally, helping to save a few pounds on the energy bills